Managed IT Support Services

Stop waiting for technology to break

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place with fully Managed IT Support Services?

Less Downtime

Our proactive systems monitor and maintain critical business systems.

Predictable Cost

For a flat, budgeted, monthly fee all of your IT needs are handled.

Peace of Mind

Having a partner addressing items 24x7x365 lets you focus on your business, not technology.

All Platforms

Mac, PC, phones, tablets, cloud and many other platforms and vendors are supported.

Managed IT Support Service Plans

Level 1

  • 24x7x365 Monitoring and Device Patch Management
  • Managed Antivirus and Web Filtering
  • Backup and Disaster Recovery w/Onsite and Remote Failover
  • Customer Portal Access
  • Cloud Management
    (Office365, Google, AWS, Azure)
  • Vendor Management and Documentation
  • Monthly System Health Reporting
  • Priority Support Access

Level 2

  • 24x7x365 Monitoring and Device Patch Management
  • Managed Antivirus and Web Filtering
  • Backup and Disaster Recovery w/Onsite and Remote Failover
  • Customer Portal Access
  • Cloud Management
    (Office365, Google, AWS, Azure)
  • Vendor Management and Documentation
  • Monthly System Health Reporting
  • Mobile Device Management and Security
  • Quarterly In Office Business Reviews
  • Client Documentation Portal Access
  • Unlimited 8×5 Support
  • SLA Driven Guaranteed Support Response Times

Level 3

  • 24x7x365 Monitoring and Device Patch Management
  • Managed Antivirus and Web Filtering
  • Backup and Disaster Recovery w/Onsite and Remote Failover
  • Customer Portal Access
  • Cloud Management
    (Office365, Google, AWS, Azure)
  • Vendor Management and Documentation
  • Monthly System Health Reporting
  • Mobile Device Management and Security
  • Quarterly In Office Business Reviews
  • Client Documentation Portal Access
  • Unlimited 24x7x365 Support
  • Fastest SLA Driven Guaranteed Support Response Times

Managed IT support services from Blue Collar Computing provide you with reliable performance and predictable expenses.

Call us at 630.445.1900 or provide your info and we'll reach out.

© 2019 Blue Collar Computing